FAQ

Refreshing Rewards

How do I get information about Refreshing Rewards?

For Refreshing Rewards related questions, click here.

Transactions

Why does Thorntons have a hold on my bank account when I use a debit or credit card?

How do I get a refund for a transaction?

How do I get a copy of my receipt?

Pump First

What are the benefits of Pump First?

How do I take advantage of Pump First?

How do I register for Refreshing Rewards?

How do I authorize the pump for Pump First?

What happens after I finish pumping fuel?

Can I use my spouse or family member’s Refreshing Rewards number to authorize the pump?

What if my Refreshing Rewards card or alt. ID doesn’t work at the pump?

Core Purpose: To be people’s favorite place to stop when they are on the go