Make the Most of Your Rewards

Be sure to download our mobile app! Keep track of your Refreshing Rewards, receive custom notifications and offers, use the store locator to find the nearest location, and more!

Special Offers

Thorntons is excited to offer our Refreshing Rewards Guests special offers and discounts.
NOTE: All of our special offers and discounts require our Refreshing Rewards mobile app. Steps are easy!

Become a Refreshing Rewards member. Download the latest version of our mobile app. Enjoy the offers!

Current Sweepstakes

FREE Fuel for a Year

It’s Thorntons 50th Anniversary this year and we are celebrating all summer long! Each month, 50 lucky Refreshing Rewards members will win Free Fuel For a Year. That’s 200 FREE FUEL FOR A YEAR winners this summer! Launch your Refreshing Rewards App to register to win and track your entries. Earn additional entries when purchasing a wide variety of energy drinks, soda and snacks. Free Fuel for a Year is valued at $1000 and paid via gift card. Gift card is redeemable on fuel and other in store merchandise (excluding alcohol, lottery and tobacco)

Real Pros Deserve
Real Rewards.

Refreshing Rewards FAQ

Thorntons is excited to offer our Refreshing Rewards Guests special offers and discounts.
NOTE: All of our special offers and discounts require our Refreshing Rewards mobile app. Steps are easy!

Become a Refreshing Rewards member. Download the latest version of our mobile app. Enjoy the offers!

General

  • Refreshing Rewards keychain cards are available to guests at the checkout counter. Remember to register your card on our Refreshing Rewards app or online at mythorntons.com/refreshing-rewards. We no longer distribute full-sized rewards cards.
  • Don’t want a physical card? Create a virtual account.
  • Have a keychain card? Simply click here to start the registration process and follow these steps:

    1. Click ‘Sign Up’
    2. Select ‘Register My Card now’
    3. Enter your 16 digit card number
    4. Enter a 4 digit
    5. Create an alternate ID (phone number) and a valid email address so that you receive our weekly offers
  • To update your account, click here. Still having trouble? Give our Guest Services team a call: 1-866-473-0017 8am – 5pm Eastern time, Monday – Friday.
  • An alternate ID is the phone number you assign to your Refreshing Rewards account that you can enter at the pump or cash register before you make a purchase instead of swiping a physical RR card so that you receive your fuel discount or get credit for a purchase made in our rewards program.
  • Click on “Forgot email/Password?” from the Refreshing Rewards main page, and type in your email address, username, card number or telephone number and you will receive an email with directions to change your password.
  • When you receive a reward from us via email or app, please make sure to click on the “Load to Card” button and this will load the reward to your card. 
  • If you did click the “Load to Card” button and the reward failed to load, please contact our Guest Services team by emailing guestservices@mythorntons.com or for more immediate service, please call: 1-866-473-0017 8am – 5pm Eastern time, Monday – Friday.
  • We group our rewards members periodically, so hang tight because you should be receiving a reward soon! In the meantime, please make sure your email address tied to your Refreshing Rewards account is valid and one you check regularly. We send your rewards to that email address as well as load them onto your Refreshing Rewards app.
  • Still not receiving rewards? Contact Guest Services and we will look into the issue. 1-866-473-0017 8am – 5pm Eastern time, Monday – Friday.
  • Our fuel discounts often change in the amount of discount and how often they are sent. Make sure to download our mobile app so that you can always check for available discounts when you visit.
  • Click here and login to your Refreshing Rewards account. Click on the My Account link.
  • Next, click on Edit My Account link. You will be able to make any changes to your account such as receiving email offers and receipts.

A virtual card or alternate ID will work!

  • You can use the mobile app and virtual card by logging into your app to display your barcode and scan and go. 
  • You can also add your card to your apple wallet if you prefer. 
  • Your alternate ID (phone number) can also be used at the pin pad in store and at the pump.

 

I really want a physical card. 

  • Stop by your local Thorntons and pick up a replacement card. 
  • Ask the Guest Service Representative to merge your old account into your new account.  
  • Note: We are unable to mail out replacement cards and a new card must be acquired from a Thorntons location.

Tobacco Offers

  • Click here and login to your Refresh Rewards account.
  • Once logged in, click on “My Account”, then “Communication Preferences” and click on “Sign up for Tobacco Offers”.
  • Become a Refreshing Rewards member and open the Refreshing Rewards mobile app.

    • On the Tobacco Offers screen, click on “Yes, I’m Interested!”
    • Click on the brand you would like to receive offers from
    • Sign in to become age-verified as 21 or older and you will start receiving benefits
  • Click here and login to your Refresh Rewards account.
  • Click on ‘My Account’, followed by ‘Edit My Account’ then ‘Communication Preferences.” Change your ‘Opt In For Tobacco offers’ selection and click ‘Update Account.’

FREEquency Clubs

  • Get more of your favorites, free with buy 9, get 10 Free on participating FREEquency club items at Thorntons. Track your progress toward your free items in the Refreshing Rewards app or by logging in
  • Existing guests using a registered Refreshing Rewards card or alternate id (phone number.) New guests who register for Refreshing Rewards will automatically be enrolled in the FREEquency Clubs program.
  • You can track your punches in each club in the Refreshing Rewards mobile app or by logging into your account at RefreshingRewards.com. Quantity of earned punches will also show on guest facing POS screen and at bottom of your receipt.
  • Refer to RefreshingRewards.com for complete list or click here.
  • Your free Club Reward will automatically ring as FREE during the next qualified transaction.
  • Earned Club Rewards are valid for 14 days. Expiration of an earned reward can be viewed in the Refreshing Rewards mobile app or by logging in at RefreshingRewards.com.

Mobile App

  • Our app uses GPS to display the location nearest you. You can click on locations to search for our other locations. Setting your favorite location is NOT currently available.
  • First, please check your phone location settings under ‘Thorntons’ and make sure that you’re sharing your location. If you’re still experiencing issues with your location settings within the Refreshing Rewards app, please try uninstalling and reinstalling the Refreshing Rewards app.

Pump First - Florida Stores Only

You can take advantage of the Pump First fuel rewards and the convenience of fueling up first in order to save time without having to wait for the pump to be authorized. You can also benefit from not having to come back inside to receive a prepay refund.

Note: Pump First is available in Florida stores only.

You need to have a registered Refreshing Rewards account in order to participate. 

Note: Pump First is available in Florida stores only.

You can register a physical card or digital card. You can download the Refreshing Rewards app on the iTunes Store or Google Play Store, or register using refreshingrewads.com. You can also visit your nearest Thorntons location for a keychain but please make sure to register it online! 

Note: Pump First is available in Florida stores only.

You have the ability to either swipe your Refreshing Rewards card, or enter in your phone number (alternative ID) at the pump in order to authorize the pump outside. 

Note: Pump First is available in Florida stores only.

Please proceed inside the store and pay for your fuel as you normally would. 

Note: Pump First is available in Florida stores only.

You can use your family member’s Refreshing Rewards account to participate in Pump First, but are urged to create your own Refreshing Rewards account in order to take advantage of special offers and discounts that pertain to you! 

Note: Pump First is available in Florida stores only.

You should proceed to prepay and visit the Refreshing Rewards app or refreshingrewards.com to make sure your account information is correct. You can also reach out to our Guest Services team Mon-Fri 8am-5pm at 1-866-473-0017 

Note: Pump First is available in Florida stores only.