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QUICK LINKS: TOBACCO OFFERS | SWEEPSTAKES

Special Offers

Thorntons is excited to offer our Refreshing Rewards guests special offers and discounts. NOTE: All of our special offers and discounts require our Refreshing Rewards mobile app. Steps are easy!

Become a Refreshing Rewards member.
Download the latest version of our mobile app
Enjoy the offers!

Search your app store for “Thorntons Refreshing Rewards”.

TOBACCO OFFERS

Thorntons is excited to announce special tobacco offers for our Refreshing Rewards members. Sign up is FREE and EASY. Once we verify you are 21 years of age or older, you will receive special tobacco offers. It really is that easy to start receiving tobacco offers. Tobacco offers are limited to eligible guests 21 and older. Registration is required to participate.

How to receive tobacco offers!

Become a Refreshing Rewards member and open the Refreshing Rewards mobile app.

On the Tobacco Offers screen, click on “Yes, I’m Interested!”
Click on the brand you would like to receive offers from
Sign in to become age-verified as 21 or older and you will start receiving benefits

How to change your tobacco offer preferences:

You can change your tobacco offer preferences by logging into your Refreshing Rewards app.
Once logged in, click on “My Account”, then “Communication Preferences” and click on “Sign up for Tobacco Offers”.
You can also chance your tobacco offer preferences online by logging in here
Click on ‘My Account’, followed by ‘Edit My Account’ then ‘Communication Preferences.” Change your ‘Opt In For Tobacco offers’ selection and click ‘Update Account.’

Specials and Coupons

You can also visit tobacco manufacturers for even more specials and coupons from their websites that you can use everyday at Thorntons®!

Marlboro	marlboro.com
Newport	newportpleasure.com
Camel	camel.com
Pall Mall	pallmallusa.com
American Spirit	americanspirit.com
Winston	winstoncigarettes.com
Kool	kool.com
Dutch Masters	dutchmasters.com
Long Horn Snuff	longhornsnuff.com
Timber Wolf Snuff	timberwolfsnuff.com
Backwoods Cigars	backwoodscigars.com
White Owl Cigars	whiteowlcigar.com
Game Cigars	gamecigars.com
General Snus	generalsnus.com
Zyn	zyn.com
Blu E-Cig Refills	blu.com
Altria, Philip Morris USA, U.S. Smokeless Tobacco Co., John Middleton, Nat Sherman, Nu Mark	altria.com

Terms & Conditions

Learn Mor e

CURRENT SWEEPSTAKES

You could win a 3 nights stay at The Galt House and gift cards worth $250. Open the Refreshing Rewards app and click on the Fuel Your Love For Travel icon to enter.

Click here for official rules!

CLICK TO VIEW PAST SWEEPSTAKES

WIN FREE FUEL FOR A YEAR WITH Reese’s

Promotion ended May 6th, 2020. You could win Free Fuel for a Year! Open the Refreshing Rewards app and click on the Win Free Fuel for a Year icon to enter. Purchase any Reese’s from Thorntons with your Refreshing Rewards card for additional entries.

Click here for official rules!

WIN FREE FUEL FOR A YEAR WITH Dr Pepper

Promotion ended March 4th, 2020. You could win Free Fuel for a Year! Open the Refreshing Rewards app and click on the Win Free Fuel for a Year icon to enter. Purchase any Dr Pepper from Thorntons with your Refreshing Rewards card for additional entries.

Click here for official rules!

WIN UNLEASH THE BEAST TICKETS WITH MONSTER

Promotion ended December 18th. 2019 . You could win 2 VIP tickets to the PBR Unleash the Beast Tour in Chicago, IL on 1/11/2020 with MONSTER. Open the Refreshing Rewards app and click on the the PBR Unleash the Beast Monster icon to enter. Purchase any MONSTER for additional entries.

Click here for official rules!

WIN FREE FUEL FOR A YEAR WITH THORNTONS

Promotion ended Feb 14th 2020 (9am to 9pm). You could win Free Fuel for a Year! When you use your Refreshing Rewards card with a purchase you are entered to Win Free Fuel for a Year.

Click here for official rules!

25 DAYS OF REFRESHING REWARDS® GIVEAWAYS

Promotion ended December 25th. 2019 .Thorntons is bringing additional value to you, our Refeshing Rewards members, with a daily promotional item at special on-card pricing. Deals include significant savings on single item purchases or Buy One, Get One deals on your favorite products. Details will be posted daily to Thorntons Facebook, Instagram and Twitter pages so follow along and join the fun! The daily deal will be offered for that day only so act fast and get it before it’s gone! For more information, click here.

Click here for more info!

WIN GEARS OF WAR 5

Promotion ended December 4th 2019 . You could win an XBOX with Gears of War 5 with ROCKSTAR. Open the Refreshing Rewards app and click on the the Gears of War 5 icon to enter. Purchase any ROCKSTAR for additional entries.

Click here for official rules!

WIN COLLEGE FOOTBALL CHAMPIONSHIP TICKETS

Promotion ended November 5th 2019. You could win A trip for two (2) to the College Football National Championship at the Mercedes Benz, Superdome in New Orleans, LA. Open the Refreshing Rewards app and click on the the Dr Pepper football to enter. Purchase any Dr Pepper for additional entries.

WIN VIP TICKETS TO LOUDER THAN LIFE

Promotion ended September 4th 2019. You could win 2 VIP tickets and hotel to Louder Than Life. Open the Refreshing Rewards app and click on the Monster Energy Louder Than Life icon to enter. Purchase any Monster Energy for additional entries.

Click here for official rules!

WIN MONSTER GEAR

Promotion ended August 31st 2019. You could get gear with Monster Energy. Open the Refreshing Rewards app and click on the Get Gear icon to enter. Purchase any Monster Energy for additional entries.

Click here for official rules!

WIN FREE FUEL FOR A YEAR WITH JOHNSONVILLE

Promotion ended September 4th 2019. You could win Free Fuel for a Year! Open the Refreshing Rewards app and click on the Win Free Fuel for a Year icon to enter. Purchase any Johnsonville hot dog, sausage and/or bratwurst from Thorntons with your Refreshing Rewards card for additional entries.

Terms and Conditions

By signing up and participating in the Thorntons Refreshing Rewards Program, you expressly agree to all terms and conditions of the Thorntons Refreshing Rewards Program.

Thorntons Refreshing Rewards program is available at participating Thorntons locations.

These Terms and Conditions are subject to change, at any time, without notice, at the sole discretion of Thorntons LLC

The following conditions and restrictions apply:

Thorntons LLC expressly reserves the right to discontinue the Thorntons Refreshing Rewards program, at any time, at its sole discretion.
You cannot use multiple rewards for multiples of the same item in the same transaction.
Membership and benefits cannot be transferred to another person or Thorntons Refreshing Rewards Member.
You can only sign up for one Thorntons Refreshing Rewards account.
Fuel discounts cannot be combined with any other type of fuel discounts, except when explicitly stated.
All Thorntons Refreshing Rewards cards are licensed to Thorntons LLC and you acquire no ownership interest or property right thereto. No right, title or interest in any intellectual property, including but not limited to trademarks and copyrights, used by Thorntons LLC in connection with the Thorntons Refreshing Rewards card or program is transferred to you except as expressly authorized in writing and signed by Thorntons LLC
Thorntons LLC expressly reserves the right to suspend, terminate or discontinue a Thorntons Refreshing Rewards member’s rewards for misuse or at any time for any reason.
Thorntons LLC makes no express or implied warranties regarding the Thorntons Refreshing Rewards card, program or your participation therein.
To report cards lost or stolen or to obtain a replacement card, call guest services 1-866-473-0017 between 8am and 5pm eastern time.
Thorntons’ full Privacy Policy can be found at http://thorntonsinc.com/index.php/contact/privacy-policy
If at any time you do not agree with these Terms and Conditions or with other aspects of the Thorntons Refreshing Rewards Program, you can un-enroll or deactivate your Thorntons Refreshing Rewards account by contacting
Thorntons Guest Services department at http://www.thorntonsinc.com/contact/Guest-services
By maintaining a Thorntons Refreshing Reward account, you agree to receive communications, advertising and marketing material from Thorntons and to keep your account information current and accurate, including a current email address.
You acknowledge that you are at least thirteen (13) years of age or older. If you are between the age of thirteen (13) and eighteen (18), you acknowledge that you have obtained permission from your parent or legal guardian to have an account through the Thorntons Refreshing Reward Program.
The Refreshing Rewards Program shall be governed by the laws of the Commonwealth of Kentucky, without giving effect to its conflict of laws provision. The state or federal courts located in Jefferson County, Kentucky shall be the exclusive venue and jurisdiction for any dispute, suit, damage, or claim for liability (“claims”) arising from or associated with your use of or access to the Thorntons Refreshing Rewards Program.
Any claims shall proceed only on an individual basis without the right for any such claims to be on a class action basis or on bases involving claims brought in a purported representative capacity on behalf of others. Claims may not be joined or consolidated unless agreed to in writing by all parties.

Fleet Credit Card Information

Guests using a fleet credit card will not receive fuel discounts as part of the Refreshing Rewards program. Fleet credit cards include, but are not limited to those cards issued by: Wright Express®, WEX Fleet One®, Fuel Man®, Voyager® and Comdata®. Thorntons may, at any time, in its sole discretion and without notice, change or modify those credit cards or fleet credit cards that are included or excluded from receiving any and all rewards under the Thorntons’ Refreshing Rewards program.

FAQ

General

How do I join Refreshing Rewards?

Refreshing Rewards keychain cards are available to guests at the checkout counter. Remember to register your card on our Refreshing Rewards app or online at mythorntons.com/refreshing-rewards. We no longer distribute full-sized rewards cards.
Don’t want a physical card?
1. Download our Refreshing Rewards app on the iTunes Store or Google Play Store and sign up there.
2. Don’t have a smartphone? Visit mythorntons.com/refreshing-rewards and create a Virtual Account.

How do I register my account?

Have a keychain card? Simply click here to start the registration process and follow these steps:

Click ‘Sign Up’
Select ‘Register My Card now’
Enter your 16 digit card number
Enter a 4 digit
Create an alternate ID (phone number) and a valid email address so that you receive our weekly offers

How do I update my account?

To update your account, click here. Still having trouble? Give our Guest Services team a call: 1-866-473-0017 8am – 5pm Eastern time, Monday - Friday.

What is an alternate ID and what do I use it for?

An alternate ID is the phone number you assign to your Refreshing Rewards account that you can enter at the pump or cash register before you make a purchase instead of swiping a physical RR card so that you receive your fuel discount or get credit for a purchase made in our rewards program.

How do I reset my password to my account?

Click on “Forgot email/Password?” from the Refreshing Rewards main page, and type in your email address, username, card number or telephone number and you will receive an email with directions to change your password.

Why did my reward/discount not work?

When you receive a reward from us via email or app, please make sure to click on the “Load to Card” button and this will load the reward to your card. See below.

If you did click the “Load to Card” button and the reward failed to load, please contact our Guest Services team by emailing guestservices@mythorntons.com or for more immediate service, please call: 1-866-473-0017 8am – 5pm Eastern time, Monday - Friday.

Why did a spouse/friend receive a reward/discount but I did not?

Reward offers can vary and are random.

Why haven’t I received a Refreshing Rewards offer in a while?

We group our rewards members periodically, so hang tight because you should be receiving a reward soon! In the meantime, please make sure your email address tied to your Refreshing Rewards account is valid and one you check regularly. We send your rewards to that email address as well as load them onto your Refreshing Rewards app.
Still not receiving rewards? Contact Guest Services and we will look into the issue. 1-866-473-0017 8am – 5pm Eastern time, Monday - Friday.

Why is my discount a different amount or on a different day?

Our fuel discounts often change in the amount of discount and how often they are sent. Make sure to download our mobile app so that you can always check for available discounts when you visit.

How do I receive email receipts?

Click here and login to your Refresh Rewards account. Click on the My Account link.
Next, click on Edit My Account link. You will be able to make any changes to your account such as receiving email offers and receipts.

Tobacco Offers

How do I sign up for the tobacco offers?

Click here to sign up or update your communication preferences about tobacco offers.

How do I receive tobacco offers?

Become a Refreshing Rewards member and open the Refreshing Rewards mobile app.

On the Tobacco Offers screen, click on “Yes, I’m Interested!”
Click on the brand you would like to receive offers from
Sign in to become age-verified as 21 or older and you will start receiving benefits

How do I change my tobacco offer preferences?

You can change your tobacco offer preferences by logging into your Refreshing Rewards app.
Once logged in, click on “My Account”, then “Communication Preferences” and click on “Sign up for Tobacco Offers”.
You can also change your tobacco offer preferences online by logging in here
Click on ‘My Account’, followed by ‘Edit My Account’ then ‘Communication Preferences.” Change your ‘Opt In For Tobacco offers’ selection and click ‘Update Account.’

FREEquency Clubs

What is the FREEquency Club program?

FREEquency Clubs are a way for you to earn free items (Club Rewards) while making in-store purchases! To see a full list of our current Clubs, click here.

Who qualifies for FREEquency Clubs program?

Existing guests using a registered Refreshing Rewards card or alternate id (phone number.) New guests who register for Refreshing Rewards will automatically be enrolled in the FREEquency Clubs program.

How do I track club status?

You can track your punches in each club in the Refreshing Rewards mobile app or by logging into your account at RefreshingReawards.com. Quantity of earned punches will also show on guest facing POS screen and at bottom of your receipt.

What items are included in each of the new clubs?

Refer to RefreshingRewards.com for complete list or click here.

How do I redeem a Club Reward once earned?

Your free Club Reward will automatically ring as FREE during the next qualified transaction.

How long is the Club Reward good for?

Earned Club Rewards are valid for 14 days. Expiration of an earned reward can be viewed in the Refreshing Rewards mobile app or by logging in at RefreshingRewards.com.

See our current exclusive offers & sweepstakes here!

Mobile App

How do I set my favorite location?

Our app uses GPS to display the location nearest you. You can click on locations to search for our other locations. Setting your favorite location is NOT currently available.

My location settings are incorrect. How do I reset my location to see the nearest Thorntons?

First, please check your phone location settings under ‘Thorntons’ and make sure that you’re sharing your location. If you’re still experiencing issues with your location settings within the Refreshing Rewards app, please try uninstalling and reinstalling the Refreshing Rewards app.

Refreshing Rewards - Pump First

What is Pump First?

Click here to learn more.

Refreshing Rewards

Refreshing Rewards FAQ

Special Offers

TOBACCO OFFERS

How to receive tobacco offers!

How to change your tobacco offer preferences:

Specials and Coupons

Terms & Conditions

CURRENT SWEEPSTAKES

CLICK TO VIEW PAST SWEEPSTAKES

Terms and Conditions

Fleet Credit Card Information

FAQ

General

How do I join Refreshing Rewards?

How do I register my account?

How do I update my account?

What is an alternate ID and what do I use it for?

How do I reset my password to my account?

Why did my reward/discount not work?

Why did a spouse/friend receive a reward/discount but I did not?

Why haven’t I received a Refreshing Rewards offer in a while?

Why is my discount a different amount or on a different day?

How do I receive email receipts?

Tobacco Offers

How do I sign up for the tobacco offers?

How do I receive tobacco offers?

How do I change my tobacco offer preferences?

FREEquency Clubs

What is the FREEquency Club program?

Who qualifies for FREEquency Clubs program?

How do I track club status?

What items are included in each of the new clubs?

How do I redeem a Club Reward once earned?

How long is the Club Reward good for?

Mobile App

How do I set my favorite location?

My location settings are incorrect. How do I reset my location to see the nearest Thorntons?

Refreshing Rewards - Pump First

What is Pump First?

Core Purpose: To be people’s favorite place to stop when they are on the go